Smokin' Joe's redeems itself

Out of force of habit I called Smokin' Joe's. At 10 p.m.

I'm getting a freebie because they couldn't cater to my request a couple of nights ago. What the freebie is I don't know. I'll know in about ten minutes.

But it's nice to get a freebie.

And especially nice to know they listened when I called to complain.

Deepak

Smokin' Joe's sucks

I called at 10:35 p.m. (their leaflet, shoved under my door, says they're open 11 a.m. to 11 p.m.)

No answer.

Tried again at 10:36 p.m.

No answer.

Kept trying every minute till I got this mind-boggling response:

He: Thank you for calling, Sir, but you're calling too late

Me: But your leaflet says you're open till 11 p.m.

He: Yes, Sir, that's the maximum time by which we'll deliver. That means you need to calculate
in advance that we deliver half-an-hour after booking, so you should have called before 10:30. Thank you, Good Night. *click*.

Good-bye, Smokin' Joe's.

If you have half a hope I'm ever going to call you again or say anything positive about you, or, God Forbid, recommend you to anyone, it's a wasted half-hope. Now multiply that by your customer base.

Smokin' Joe's sucks.

Don't ever order from Smokin' Joe's. They're rude.

Deepak